Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:19:43 pm took 0.92 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Mar 2026 » Company: CT [x] Ticket: all User: all Type: all Role: all Bill: all Timesheet: all 3/2 3/9 3/16 3/23 3/30 Board: Help Desk 2.1 [x] Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 7)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 37888 | BMS | CT | fdrewett | 3/31 | 11:00 am | 11:15 am | 0.25 | 1.00 | 0 | 25.00 | Travel | Standard Technician | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 73460 | Door access reader not working | 0 | 4 | Errors: Work Type: No onsite entry found for travel (based on tech, date, company); Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Missing notes for travel | Work Type: No onsite entry found for travel (based on tech, date, company) | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales, Notes: Missing notes for travel | ||||
| 2 | 37889 | BMS | CT | fdrewett | 3/31 | 11:30 am | 11:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | DoNotBill | 3/30 | Help Desk 2.1 | WrittenOff | -Closed | 73460 | Door access reader not working | 0 | Met Ryan onsite but he has solved the issue right as I got there | 3 | Warnings: Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Work Type: Possible onsite/remote mismatch (work type vs notes); Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Entry Status: Status = 'WrittenOff', work type not admin, correspondence or sales, Work Type: Possible onsite/remote mismatch (work type vs notes) | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | ||||
| 3 | 36096 | BMS | CT | rclingan | 3/2 | 8:15 am | 10:00 am | 1.75 | 1.75 | 0 | 218.75 | Remote | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 68522 | Quote for 6 desktops | 0 | initial setup of computers install agent, updates, asset tag | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | |||||
| 4 | 36088 | BMS | CT | rclingan | 3/3 | 9:30 am | 11:00 am | 1.50 | 1.50 | 0 | 187.50 | Remote | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 68522 | Quote for 6 desktops | 0 | initial setup of computers install agent, updates, asset tag | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | |||||
| 5 | 36089 | BMS | CT | rclingan | 3/3 | 11:00 am | 2:15 pm | 3.25 | 3.25 | 0 | 406.25 | Remote | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 68522 | Quote for 6 desktops | 0 | initial setup of computers install agent, updates, asset tag | 1 | Warnings: Notes: Duplicate notes | Notes: Duplicate notes | |||||
| 6 | 36091 | BMS | CT | rclingan | 3/3 | 2:16 pm | 2:35 pm | 0.32 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 68522 | Quote for 6 desktops | 0 | travel to courageous main office | 1 | Errors: Work Type: No onsite entry found for travel (based on tech, date, company) | Work Type: No onsite entry found for travel (based on tech, date, company) | |||||
| 7 | 36092 | BMS | CT | rclingan | 3/3 | 2:35 pm | 2:48 pm | 0.22 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 68522 | Quote for 6 desktops | 0 | drop off desktops with Chuck | 0 | |||||||
| 8 | 36093 | BMS | CT | rclingan | 3/3 | 2:48 pm | 3:02 pm | 0.23 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/2 | Help Desk 2.1 | Billed | -Closed | 68522 | Quote for 6 desktops | 0 | travel back to atg office | 1 | Warnings: Notes: Notes contain 'travel', work type not travel | Notes: Notes contain 'travel', work type not travel | |||||
| 9 | 37813 | BMS | CT | rclingan | 3/30 | 4:22 pm | 4:27 pm | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 73430 | Bitlocker issue after firmware update | 0 | Provided Chuck with the bitlocker recovery key. | 0 | |||||||
| 10 | 37859 | BMS | CT | rclingan | 3/31 | 11:31 am | 11:44 am | 0.22 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 73460 | Door access reader not working | 0 | Travel time for onsite visit. | 0 | |||||||
| 11 | 37860 | BMS | CT | rclingan | 3/31 | 11:44 am | 12:00 pm | 0.27 | 1.00 | 0 | 125.00 | Onsite | Standard Technician | Billable | 3/30 | Help Desk 2.1 | Billed | -Closed | 73460 | Door access reader not working | 0 | Fix issue with door access reader by restarting device verify device is functioning properly | 0 |
Legend:
(hover over fields for details)
Tickets with over 5 hours in the current view (1)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 7.00 | 68522 | CT | Quote for 6 desktops |
Errors
| Field | Message | Count |
|---|---|---|
| Work Type | No onsite entry found for travel (based on tech, date, company) | 2 |
| Total | 2 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Entry Status | Status = 'WrittenOff', work type not admin, correspondence or sales | 2 |
| Notes | Duplicate notes | 3 |
| Notes | Notes contain 'travel', work type not travel | 1 |
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 7 | |
Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 2 |
| Notes | Missing notes for travel | 1 |
| Total | 3 | |