Home»Time Entries Audit loading ... generated 8/7/2026 at 12:33:47 pm took 1.04 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: all Type: all Role: all Bill: DoNotBill [x] Timesheet: all  6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: all Issue: Role not Standard Technician [x] [reset] Progress: 80% (4 of 5)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42903 BMS MC csirlmoore 7/21 2:58 pm 3:02 pm 0.07 0.25 0 31.25 Admin Admin DoNotBill 7/20 Admin 2 - DO NOT DELETE Open Follow Up Needed 79557 Fw: Microsoft - Billing Needs to Change!! 1 8/6 CS board ok, admin role ok Hey Donna, Curtis here! Long time no talk, hope all is well :\) We deal with Microsoft a lot here so believe me, I feel your pain! I'll be meeting with Frank in the next couple of days to go over some billing items, and will be sure we review what our options are here. I know how frustrating this stuff can be, but rest assured we'll be in touch soon! Thanks, Curtis 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician
2 42192 BMS HH rclingan 7/6 9:00 am 9:15 am 0.25 0.25 0 - Sales Sales DoNotBill 7/6 Help Desk 2.1 Open -Closed 78810 New desktop for Josey 0 ordered desktop 1 Notices: Work Role: Role not Standard Technician Work Role: Role not Standard Technician
3 42658 BMS HH rclingan 7/15 11:25 am 12:15 pm 0.83 1.00 0 - Sales Sales DoNotBill 7/13 Sales PendingApproval On Hold 77371 AOC Camera Revamp 1 8/6 CS board ok, sales role ok Client requested additional brands for comparison quotes before making a decision on hardware. begin researching alternatives with comparable features while still being NDAA/TAA compliant. Hanwha Wisenet X AI + 2N, Axis + 2N, both local storage no annual recurring license fees. Verkada is a cloud competitor with equal features, annual recurring licensing costs. start gathering equipment lists and prepare 5 year TCO. 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician
4 43292 BMS HH rclingan 7/30 9:01 am 9:40 am 0.65 0.75 0 - Sales Sales DoNotBill 7/27 Help Desk 2.1 Open -Closed 80102 Contract Renewal Meeting 1 8/6 CS sales role ok onsite meeting with Jesse and Melissa discussing contract renewal and a few items from the Audit/Migration that were lingering such as the ITDR, Backups, 1 Notices: Work Role: Role not Standard Technician Work Role: Role not Standard Technician
5 43288 BMS NMLGL rclingan 7/30 10:00 am 10:15 am 0.25 0.25 0 - Sales Sales DoNotBill 7/27 Sales Open Waiting Materials 79830 Fw: New computer for Patrick Trujillo 1 8/6 CS board ok, sales role ok Ordered laptop for Patrick. ultra 7 32gb 1tb 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician

Legend:
(hover over fields for details)

Error (0)
Warning (0)
Notice (8)


Notices

Field Message Count
Board  Board not 'Help Desk' or 'Help Desk 2.1'  3
Work Role  Role not Standard Technician  5
Total  8


42903 - csirlmoore - 7/21 2:58 pm - 79557 - Fw: Microsoft - Billing Needs to Change!!
Role not Standard Technician
Board not 'Help Desk' or 'Help Desk 2.1'

42192 - rclingan - 7/6 9:00 am - 78810 - New desktop for Josey
Role not Standard Technician

42658 - rclingan - 7/15 11:25 am - 77371 - AOC Camera Revamp
Role not Standard Technician
Board not 'Help Desk' or 'Help Desk 2.1'

43292 - rclingan - 7/30 9:01 am - 80102 - Contract Renewal Meeting
Role not Standard Technician

43288 - rclingan - 7/30 10:00 am - 79830 - Fw: New computer for Patrick Trujillo
Role not Standard Technician
Board not 'Help Desk' or 'Help Desk 2.1'