Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:49:09 pm took 0.35 seconds version: b85cbb8 helpers: v1

Territory: BMS Date: 6/11/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: DoNotBill [x] Timesheet: all  6/8 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 100% (2 of 2)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 41261 BMS IC ggonzales 6/11 10:25 am 10:47 am 0.37 0.50 0 62.50 Admin Standard Technician DoNotBill 6/8 Help Desk 2.1 WrittenOff -Closed 76802 Setup Laptop RDP 1 7/30 fixed 'IDK' work type (best guess; not reviewed w/ GG or FD) Steps taken: * Called client and left a VM with a callback * Diving into onboarding process Next Steps: * Assist with setup 2 Warnings: Entry Status: Status = 'WrittenOff', work type not correspondence or sales; Notices: Bill: Status = 'DoNotBill', work type not correspondence or sales Entry Status: Status = 'WrittenOff', work type not correspondence or sales Bill: Status = 'DoNotBill', work type not correspondence or sales
2 41345 BMS IC rclingan 6/11 1:00 pm 2:00 pm 1.00 1.00 0 - Sales Sales DoNotBill 6/8 Sales WrittenOff On Hold 76812 Damian Desktop and Laptop 1 7/30 CS fixed role not sales (appears it should be since work type = sales, billable = do not bill) Worked on laptop and desktop quotes for Damian 2 Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician Board: Board not 'Help Desk' or 'Help Desk 2.1', Work Role: Role not Standard Technician

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Error (0)
Warning (1)
Notice (3)


Warnings

Field Message Count
Entry Status  Status = 'WrittenOff', work type not correspondence or sales  1
Total  1


Notices

Field Message Count
Bill  Status = 'DoNotBill', work type not correspondence or sales  1
Board  Board not 'Help Desk' or 'Help Desk 2.1'  1
Work Role  Role not Standard Technician  1
Total  3


41261 - ggonzales - 6/11 10:25 am - 76802 - Setup Laptop RDP
Status = 'WrittenOff', work type not correspondence or sales
Status = 'DoNotBill', work type not correspondence or sales

41345 - rclingan - 6/11 1:00 pm - 76812 - Damian Desktop and Laptop
Role not Standard Technician
Board not 'Help Desk' or 'Help Desk 2.1'