Home»Time Entries Audit loading ... generated 8/7/2026 at 2:27:15 pm took 0.46 seconds version: 5436fa4 helpers: v2
Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: all Type: all Role: all Bill: DoNotBill [x] Timesheet: all 6/29 7/6 7/13 7/20 7/27 Board: Help Desk 2.1 [x] Entry Status: Open [x] Ticket Status: all Issue: all [reset] Progress: 50% (2 of 4)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42192 | BMS | HH | rclingan | 7/6 | 9:00 am | 9:15 am | 0.25 | 0.25 | 0 | - | Sales | Sales | DoNotBill | 7/6 | Help Desk 2.1 | Open | -Closed | 78810 | New desktop for Josey | 0 | ordered desktop | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician | |||||
| 2 | 42869 | BMS | CT | rclingan | 7/20 | 2:30 pm | 3:37 pm | 1.12 | 1.25 | 0 | 156.25 | Remote | Standard Technician | DoNotBill | 7/20 | Help Desk 2.1 | Open | -Closed | 79088 | NVR Identity issues | 0 | Identity sync service having issues? Troubleshooting to fix issues on unifi side for identity sync, added user to entra group disabled access on nvr restarted udm sync service not showing properly still continue troubleshooting as users show in local people page on udm but not fabric people page. | 1 | Notices: Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | Bill: Status = 'DoNotBill', work type not admin, correspondence or sales | |||||
| 3 | 42889 | BMS | JGCPA | rclingan | 7/21 | 10:30 am | 10:33 am | 0.05 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | DoNotBill | 7/20 | Help Desk 2.1 | Open | -Closed | 79576 | Retrieve a file | 1 | 8/6 CS fixed correspondence marked as no charge | called and left message with payton for parilee to call back when she has a moment to look at this | 0 | ||||||
| 4 | 43292 | BMS | HH | rclingan | 7/30 | 9:01 am | 9:40 am | 0.65 | 0.75 | 0 | - | Sales | Sales | DoNotBill | 7/27 | Help Desk 2.1 | Open | -Closed | 80102 | Contract Renewal Meeting | 1 | 8/6 CS sales role ok | onsite meeting with Jesse and Melissa discussing contract renewal and a few items from the Audit/Migration that were lingering such as the ITDR, Backups, | 1 | Notices: Work Role: Role not Standard Technician | Work Role: Role not Standard Technician |
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Notices
| Field | Message | Count |
|---|---|---|
| Bill | Status = 'DoNotBill', work type not admin, correspondence or sales | 1 |
| Work Role | Role not Standard Technician | 2 |
| Total | 3 | |