Home»Time Entries Audit loading ... generated 8/7/2026 at 2:21:02 pm took 0.59 seconds version: 5436fa4 helpers: v2
Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: all Type: Remote [x] Role: all Bill: Billable [x] Timesheet: all 6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: all Ticket Status: Open [x] Issue: all [reset] Progress: 100% (8 of 8)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43145 | BMS | TFF | fdrewett | 7/27 | 11:23 am | 11:38 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | Open | 79794 | TFF / Adobe - can we address ASAP please | 1 | 8/6 CS deduct missing not an issue here | Remoted in and worked with Cathy on Jerome's computer. Installed all available updates for Acrobat and Windows Update Acrobat and rebooted the computer. Looks like Acrobat is performing normally but we do need to look at getting them a team account for Adobe | 0 | ||||||
| 2 | 42522 | BMS | JGCPA | rclingan | 7/13 | 8:30 am | 8:48 am | 0.30 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | Open | 77102 | Storage full | 0 | assist parilee with email setup on new computer, she did not remember new email password. reset password, sign in and download applications for classic outlook, setup outlook. | 0 | |||||||
| 3 | 42736 | BMS | IC | rclingan | 7/16 | 11:00 am | 12:12 pm | 1.20 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | Open | 77101 | Remove VM and Migrate Server Data | 0 | License server, begin data migration setup for moving off temporary shares coming from iscsi | 0 | |||||||
| 4 | 42765 | BMS | IC | rclingan | 7/16 | 10:00 pm | 10:30 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | Open | 77101 | Remove VM and Migrate Server Data | 0 | start data transfer and babysit first bit of data to watch for errors. will check again in a few hours to see if it has completed. | 0 | |||||||
| 5 | 42860 | BMS | NMLGL | rclingan | 7/20 | 8:00 am | 9:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 7/20 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | Cleanup printer/scanner mappings for both offices | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 6 | 42865 | BMS | NMLGL | rclingan | 7/20 | 3:37 pm | 3:42 pm | 0.08 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/20 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | assist carmela with connecting to drives | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 7 | 42877 | BMS | NMLGL | rclingan | 7/20 | 4:26 pm | 4:56 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 7/20 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | work with ken to reconnect to shared drives checked out outlook issue | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 8 | 42929 | BMS | NMLGL | rclingan | 7/21 | 8:00 am | 8:15 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/20 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | assist users that did not save credentials yesterday connecting to new nas. checked to ensure save credentials is turned on. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 9 | 42939 | BMS | NMLGL | rclingan | 7/21 | 5:00 pm | 5:45 pm | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 7/20 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | updated remaining credentials for all scan entries cleaned up ADUC - created service accounts group in NML forest moved service accounts there | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 10 | 42940 | BMS | NMLGL | rclingan | 7/21 | 5:45 pm | 6:30 pm | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 7/20 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | Fix backups for server, remove old shares locations setup new locations for backup remove iscsi mappings disconnected from server NAS HOLDS 2x8tb HDD 2x4tb SSD need to check smart data etc Server has additional drive that may be reusable - if not DoD wipe and recycle. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 11 | 43184 | BMS | NMLGL | rclingan | 7/28 | 8:30 am | 9:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 7/27 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | create ninja script and GPO to fix intranet sites and security warnings for PDF previews across windows deployed | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 12 | 43202 | BMS | NMLGL | rclingan | 7/28 | 10:00 am | 10:45 am | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | Open | 79842 | Entra migration tracking | 0 | license cleanup- upgrade to business premium cleanup ad and audit for entra connect | 0 | |||||||
| 13 | 43204 | BMS | NMLGL | rclingan | 7/28 | 11:59 am | 1:00 pm | 1.02 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | Open | 79842 | Entra migration tracking | 0 | continued work on entra/ad cleanup for migration working on matching cloud UPN to on prem UPN and groups. | 0 | |||||||
| 14 | 43227 | BMS | NMLGL | rclingan | 7/28 | 2:00 pm | 4:30 pm | 2.50 | 2.50 | 0 | 312.50 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | Open | 79842 | Entra migration tracking | 0 | continued work on entra migration connect | 0 |
Legend:
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Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 7 |
| Total | 7 | |