Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 8:37:48 pm took 0.66 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Aug 2026 Company: all Ticket: all User: rclingan [x] Type: all Role: all Bill: Billable [x] Timesheet: all 8/3 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 2)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43434 | BMS | EN | rclingan | 8/3 | 9:19 am | 9:22 am | 0.05 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | Can you provide additional information on this and what the problems are exactly? The internet speed should not be an issue here, and that speed test result shows a good connection. The brewery's total internet connection is 100Mbps up/down. It is a fiber connection, so the throughput is rock solid as well. I just remotely connected to the wastewater system as a test with no issues and it is quite responsive. | 0 | |||||||
| 2 | 43487 | BMS | NMLGL | rclingan | 8/4 | 8:25 am | 8:41 am | 0.27 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | On-Hold - Customer | 80288 | Anti-virus software causing browser issues | 0 | When she gets in, can she turn on the laptop and let us know. I believe we have remote access to it, from there we can check it out without having to come onsite for it! | 1 | Warnings: Work Type: Possible onsite/remote mismatch (work type vs notes) | Work Type: Possible onsite/remote mismatch (work type vs notes) | |||||
| 3 | 43504 | BMS | EN | rclingan | 8/4 | 1:10 pm | 1:25 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | ![\[image\]](https://na.myconnectwise.net/v4_6_release/api/newinlineimages/ambitionscg/e1cc3010-38ca-4aa5-bfeb-55fbe2943fee/af800597-3d8c-468d-9417-2b9be2b6a2ef) This is ringing a bell a bit from before, were you unable to access this PGD page? I am doing this with our VPN - Wireguard \(the red and white dragon icon\) I briefly remember this not being the exact page you were talking about and the last time we had issues with it the resolution was you doing a full power cycle of the chiller. Happy to help however we can! | 1 | Notices: Notes: Notes longer than 500 characters | Notes: Notes longer than 500 characters | |||||
| 4 | 43507 | BMS | RCCPA | rclingan | 8/4 | 1:30 pm | 2:00 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80322 | Bob email issues | 0 | investigate issues with email delivery domain expired - in grace period to renew with godaddy renewed domain and waiting MX records update | 0 | |||||||
| 5 | 43516 | BMS | EN | rclingan | 8/4 | 3:25 pm | 3:40 pm | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | Spoke with dave regarding chiller. He is going to power cycle in the morning and let us know if he still has issues access it. | 0 | |||||||
| 6 | 43511 | BMS | EN | rclingan | 8/4 | 3:29 pm | 3:31 pm | 0.03 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 8/3 | Help Desk 2.1 | Open | -Closed | 80225 | Ex Novo Brewing | 0 | https://505it.screenconnect.com/?Session=fe532ae7-1f63-4948-94a4-eee84ae8f5f3 Can i have you go to the link here and download the software and give us a ring at 5053860123 once you have it installed? This way I can remote in with you on the laptop and see what you are seeing. | 0 |
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Warnings
| Field | Message | Count |
|---|---|---|
| Work Type | Possible onsite/remote mismatch (work type vs notes) | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Notes | Notes longer than 500 characters | 1 |
| Total | 1 | |