Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 10:24:24 pm took 0.72 seconds version: b85cbb8 helpers: v2
Territory: BMS Month: « Apr 2026 » Company: all Ticket: all User: mleasure [x] Type: all Role: all Bill: Billable [x] Timesheet: all 3/30 4/6 4/13 4/20 4/27 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 0% (0 of 10)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
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| 1 | 37972 | BMS | IC | mleasure | 4/1 | 12:50 pm | 2:00 pm | 1.17 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 3/30 | Projects | ReadyToBill | >Closed | 73512 | Audit SBS Server Roles | 0 | \*\*Audit SBS Server Roles – InsightPDC\*\* Completed audit of installed roles and services on existing SBS server \(InsightPDC\). \*\*Installed Roles Identified:\*\* \* Active Directory Domain Services \(AD DS\) \* DNS Server \* DHCP Server \(scope inactive\) \* File Services \(File Server, DFS Namespace, BranchCache\) \* Print Services \(multiple shared printers\) \* Windows Server Backup \*\*Additional Components:\*\* \* SMBv1 enabled \(client and server\) \* PowerShell 2.0 engine present \* Group Policy Management installed \*\*Service Summary:\*\* \* Server is functioning as: \* Domain Controller \* DNS Server \* Legacy File Server \(usage unconfirmed\) \* Print Server \* DHCP role present but appears inactive on this server \*\*Notes:\*\* \* DFS role installed but no namespaces configured \* Presence of legacy components \(SMBv1, PSv2\) noted for cleanup post-migration | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 2 | 37975 | BMS | IC | mleasure | 4/1 | 2:01 pm | 2:21 pm | 0.33 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | Projects | ReadyToBill | >Closed | 73513 | Document Current Domain Configuration | 0 | \*\*Document Current Domain Configuration – Insight.local\*\* Captured baseline snapshot of Active Directory environment prior to migration. --- \*\*Domain Overview:\*\* \* Domain Name: Insight.local \* Domain Controllers: \* InsightPDC \(Primary\) \* InsightBDC \(Secondary\) --- \*\*FSMO Roles:\*\* \(All roles currently held by InsightPDC\) \* Schema Master \* Domain Naming Master \* PDC Emulator \* RID Master \* Infrastructure Master --- \*\*AD Sites and Subnets:\*\* \* Site: Default-First-Site-Name \* No custom AD subnets configured \* All domain controllers reside in the default site --- \*\*DNS Configuration:\*\* \* AD-integrated zones: \* Insight.local \* \_msdcs.Insight.local \* Reverse lookup zone configured \(192.168.0.x\) \* DNS server in use: 192.168.0.2 \(InsightPDC\) \* DNS records/zones reviewed \(export pending or completed per project requirements\) --- \*\*DHCP Configuration:\*\* \* Scope: 192.168.0.0/24 \(inactive on InsightPDC\) \* Authorized DHCP servers: \* 192.168.0.2 \(InsightPDC\) \* 192.168.0.24 \(InsightBDC – likely active DHCP server\) \* DHCP options configured: \* Router: 192.168.0.1 \* DNS: 192.168.0.2 \* Domain: Insight.local \* No DHCP reservations found on InsightPDC --- \*\*File Services:\*\* \* Legacy share structure present on InsightPDC \(E:\\File Shares\) \* Evidence suggests partial migration or remapping already performed \* Active usage of this server as file server requires validation --- \*\*Print Services:\*\* \* Shared printers hosted on InsightPDC \(HP DesignJet, Ricoh devices\) --- \*\*Domain / Forest Functional Levels:\*\* \* Domain Functional Level: Windows2012Domain \* Forest Functional Level: Windows2012Forest --- \*\*General Notes:\*\* \* Environment appears mid-transition \(file services partially migrated\) \* InsightPDC remains critical infrastructure due to FSMO role ownership \* Snapshot captured prior to migration changes; supporting data to be stored in project documentation | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 3 | 37976 | BMS | IC | mleasure | 4/1 | 2:21 pm | 2:51 pm | 0.50 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 3/30 | Projects | ReadyToBill | >Closed | 73514 | GPO Review | 0 | \*\*GPO Audit – SBS Migration Review\*\* Completed initial review and backup of Group Policy Objects. \*\*Actions Completed:\*\* \* All GPOs backed up successfully \* GPO list and XML report generated for review --- \*\*Findings:\*\* \*\*SBS-Specific Policies Identified:\*\* \* SBS Group Policy Security Templates \(disabled\) \* SBS Group Policy Folder Redirection \*\*File / User Dependency Policies:\*\* \* Folder Redirection policy present \(high impact\) \* Drive Maps GPO present \* Likely contains references to legacy file server paths \*\*Print Deployment Policies:\*\* \* Multiple printer deployment GPOs identified: \* Printers - Map Plotter \* Printers - Color - Allowed Only \* Printers - Black White - Everyone \* Likely dependent on current server hosting print services \*\*General Policies:\*\* \* Internet Security Settings GPO present \(non-SBS, appears standard\) --- \*\*Risk Areas Identified:\*\* \* Folder redirection may reference legacy server paths \* Drive mappings may break after file server migration \* Printer mappings may fail if print services are moved --- \*\*Next Steps:\*\* \* Review folder redirection paths before migration \* Validate drive mappings and update to new file server \* Plan printer migration and update GPO references \* Remove or replace SBS-specific policies post-migration --- \*\*Notes:\*\* \* No changes made during this phase \(discovery only\) \* GPO backup available for rollback if required | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 4 | 38340 | BMS | IC | mleasure | 4/8 | 8:00 am | 9:00 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 4/6 | Projects | ReadyToBill | >Closed | 73513 | Document Current Domain Configuration | 0 | Added some structure to AD. Moved disabled users. Prepped for move | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||||
| 5 | 38795 | BMS | IC | mleasure | 4/15 | 10:20 am | 11:59 am | 1.65 | 1.75 | 0 | 218.75 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | >Closed | 74318 | Join to the Domain | 0 | Began deployment of new domain controller for Insight.local to replace existing DC \(INSIGHTPDC\). Performed pre-deployment health checks on current domain controller: \* Ran dcdiag /v, repadmin /replsummary, and repadmin /showrepl \* Verified no replication errors or critical issues \* Confirmed SYSVOL and DFSR are functioning properly \* Confirmed all FSMO roles currently reside on INSIGHTPDC Prepared new server for domain controller role: \* Assigned static IP configuration \* Configured DNS to point to existing domain controller \* Joined to Insight.local domain Installed Active Directory Domain Services \(AD DS\) role with management tools Initiated promotion to domain controller \(Install-ADDSDomainController\) with DNS and Global Catalog enabled Promotion currently in progress. Post-installation validation and replication checks to follow prior to FSMO role transfer and decommissioning of legacy domain controller. | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 6 | 38820 | BMS | IC | mleasure | 4/15 | 1:00 pm | 1:44 pm | 0.73 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | >Closed | 74318 | Join to the Domain | 0 | Troubleshot issues with it getting hung up in the upgrade | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||||
| 7 | 38876 | BMS | IC | mleasure | 4/16 | 1:15 pm | 1:29 pm | 0.23 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | In Progress | 73518 | Verify AD Replication | 0 | Validated Active Directory replication health following promotion of INSIGHT-DC01. \* Executed repadmin /replsummary and repadmin /showrepl \* Confirmed successful bidirectional replication between INSIGHTPDC and INSIGHT-DC01 \* Observed 0 replication failures across all naming contexts \* Verified both domain controllers are present in Sites and Services and communicating properly \* Confirmed SYSVOL and NETLOGON shares are accessible on INSIGHT-DC01 Replication is currently healthy with no errors. Continued monitoring during transition period. | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 8 | 38877 | BMS | IC | mleasure | 4/16 | 1:30 pm | 2:04 pm | 0.57 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | In Progress | 73516 | Transfer FSMO Roles to New DC | 0 | Completed transfer of all FSMO roles from INSIGHTPDC to INSIGHT-DC01. \* Executed Move-ADDirectoryServerOperationMasterRole for all 5 roles \* Verified successful transfer using netdom query fsmo \* Confirmed INSIGHT-DC01 now holds: \* Schema Master \* Domain Naming Master \* PDC Emulator \* RID Master \* Infrastructure Master Post-transfer validation completed with no errors observed. INSIGHT-DC01 is now acting as primary domain controller. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||||
| 9 | 38878 | BMS | IC | mleasure | 4/16 | 2:05 pm | 2:36 pm | 0.52 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/13 | Projects | ReadyToBill | In Progress | 73517 | Migrate DNS to New DC | 0 | Migrated DNS services to INSIGHT-DC01 and validated functionality. \* Confirmed DNS role installed and operational on INSIGHT-DC01 \* Verified AD-integrated zones replicated successfully \* Updated DNS client settings on domain controllers: \* INSIGHT-DC01 pointing to itself as primary DNS \* INSIGHTPDC updated to reference INSIGHT-DC01 \* Verified internal name resolution \(insight.local\) resolves to both domain controllers \* Verified external DNS resolution via configured forwarders \* Confirmed SRV records \(\_ldap.\_tcp.dc.\_msdcs\) include both domain controllers Environment is now actively resolving through INSIGHT-DC01. Monitoring client DNS transition prior to decommissioning INSIGHTPDC. | 2 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | Board: Board not 'Help Desk' or 'Help Desk 2.1', Notes: Notes longer than 500 characters | |||||
| 10 | 39115 | BMS | IC | mleasure | 4/21 | 2:59 pm | 3:42 pm | 0.72 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/20 | Projects | ReadyToBill | In Progress | 73519 | GPO Cleanup | 0 | Reviewing GPOs found printers need to migrate to new domain Installed Print management 3 printers need installed and mapped to new server. | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | |||||
| 11 | 39240 | BMS | PPT | mleasure | 4/23 | 1:22 pm | 2:00 pm | 0.63 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/20 | Help Desk 2.1 | Billed | -Closed | 74758 | Disable users Jenessa Serna and Leticia Lopez | 0 | Logged into Google admin and suspended both users. | 0 | |||||||
| 12 | 39571 | BMS | NMFFL | mleasure | 4/30 | 1:00 pm | 1:31 pm | 0.52 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Closed | 75205 | Issues with Chrome | 0 | Issue: User reported Chrome running slow, pages hanging/spinning. Troubleshooting: Tested in incognito and other Chrome profiles – no issues there. Findings: Problem isolated to one Chrome profile. Resolution: Rebuilt the affected profile \(renamed default.old\), had user sign back in. Result: Chrome performance back to normal. | 0 | |||||||
| 13 | 39578 | BMS | NMLGL | mleasure | 4/30 | 2:32 pm | 3:01 pm | 0.48 | 0.50 | 0 | 62.50 | Remote | Standard Technician | Billable | 4/27 | Help Desk 2.1 | Billed | -Closed | 75208 | issue is for michel with accessing printer? | 0 | Got information from Ryan and called to work on the issue. Called and front desk lady said it was no longer an issue. | 0 |
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Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 10 |
| Notes | Notes longer than 500 characters | 6 |
| Total | 16 | |