Home»Time Entries Audit loading ... [hide int notes] generated 8/8/2026 at 11:19:21 pm took 4.75 seconds version: b85cbb8 helpers: v2

Territory: BMS Month: « Mar 2026 » Company: all Ticket: 71678 [x] User: all Type: all Role: all Bill: Billable [x] Timesheet: all  3/2 3/9 3/16 3/23 3/30 Board: all Entry Status: all Ticket Status: all Issue: all [reset]

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 36445 BMS SVC dlovato 3/11 12:35 pm 1:27 pm 0.87 1.00 0 125.00 Remote Standard Technician Billable 3/9 Help Desk 2.1 Billed -Closed 71678 Joaquin issue with Crystal PM 0 * Contacted Felicity * Received instructions to contact Joaquin via teams * He replicated scenario and states it works fine for Felicity, same scenario * Started 3 weeks ago. He has been sending the 0.00 Sphere issue orders over to Felicity * Attempted repair of Crystal PM * Joaquin will test and let me know if the issue returns * Will likely need to contact Cystal PM support if the repair didn't fix 0
2 36457 BMS SVC dlovato 3/11 2:18 pm 3:35 pm 1.28 1.50 0 187.50 Remote Standard Technician Billable 3/9 Help Desk 2.1 Billed -Closed 71678 Joaquin issue with Crystal PM 0 * After repairing, Crystal PM wasn't launching at all * Attempted reboot * Ini file need to be renamed in c:\\program files \(x86\)\\CrystalPM * After getting Crystal working, the same issue persists * Going to update Felicity 0

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