Home»Time Entries Audit loading ... generated 8/7/2026 at 1:30:27 pm took 0.66 seconds version: 5436fa4 helpers: v2
Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: all Type: all Role: all Bill: Billable [x] Timesheet: all 6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: PendingApproval [x] Ticket Status: all Issue: Audit incomplete [x] [reset] Progress: 0% (0 of 14)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 42235 | BMS | PPT | fdrewett | 7/7 | 12:16 pm | 12:20 pm | 0.07 | 0.25 | 0 | 31.25 | Correspondence NC | Standard Technician | Billable | 7/6 | Help Desk 2.1 | PendingApproval | Scheduled | 79016 | Voicemail access | 0 | 8/6 CS ASK FD - SOP for correspondence marked billable (leave billable if gathering requirements?) | Spoke to Celeste and the desired workflow for the voicemails is that any of the front desk phones can check the main mailbox. This will need an onsite to test & configure the phones | 2 | Errors: Audit Done: Audit incomplete, Bill: Correspondence marked as billable | Audit Done: Audit incomplete, Bill: Correspondence marked as billable | ||||
| 2 | 42507 | BMS | OMNI | fdrewett | 7/12 | Sun | 1:00 pm | 3:00 pm | 2.00 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | PendingApproval | -Closed | 79174 | Main Migration | 0 | 8/6 CS fixed onsite entered as remote, needs travel | On-Site Testing at Main with Marie | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | |||
| 3 | 42574 | BMS | MEC | fdrewett | 7/13 | 1:15 pm | 3:45 pm | 2.50 | 2.50 | 0 | 312.50 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | 8/6 CS fixed onsite entered as remote, needs travel | wiring with Payden and Luke | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 4 | 42842 | BMS | MEC | fdrewett | 7/15 | 11:00 am | 3:45 pm | 4.75 | 4.75 | 0 | 593.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | On-Hold - Customer | 79235 | Wiring Time Tracking | 0 | 8/6 CS fixed onsite entered as remote, ASK FD - where to put travel? (no gap before 11:00 on 7/15) | On-site work for the wiring job | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 5 | 43261 | BMS | MEC | fdrewett | 7/28 | 10:30 am | 12:00 pm | 1.50 | 1.50 | 0 | 187.50 | Onsite | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | In Progress | 79840 | PBX Time Tracking for the new office | 0 | 8/6 CS fixed onsite entered as remote, ASK FD - includes travel? | Call with the Millers to discuss the new phone system. On-site to take a look at the old one. Came up with a plan of ordering a voice gateway to tie into the existing phone lines from Comcast, and we'll do a simple on-site FreePBX server with some phones until we can find a proper cloud solution. | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 6 | 43198 | BMS | MEC | fdrewett | 7/28 | 1:32 pm | 1:33 pm | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | In Progress | 79840 | PBX Time Tracking for the new office | 0 | 8/6 CS ASK FD - SOP for exposed cost info (public notes vs internal notes) | We have made the decision to install a voice gateway, keeping the lines with Comcast until we can settle on a cloud-hosted solution for the phones. We need to order up a Grandstream HT841 and spin up a VM to host the PBX software https://www.amazon.com/FXO-FXS-GIGE-POE-ROUTER/dp/B0D7TQL7SM | 2 | Errors: Audit Done: Audit incomplete; Warnings: Notes: Possible exposed cost info | Audit Done: Audit incomplete | Notes: Possible exposed cost info | |||
| 7 | 42786 | BMS | PPT | ggonzales | 7/17 | 11:03 am | 11:04 am | 0.02 | 0.25 | 0 | 31.25 | IDK | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Resolved / Verifying | 79365 | Removing employee from server | 0 | 8/6 CS ASK FD - work type? | Steps taken: * Logged into server reset password and disabled account * Reached out to team for furth offboarding proceedure Next Steps: * Continue offboarding and reach out to client | 2 | Errors: Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | ||||
| 8 | 42965 | BMS | NMLGL | ggonzales | 7/22 | 3:06 pm | 3:10 pm | 0.07 | 0.25 | 0 | 31.25 | IDK | Standard Technician | Billable | 7/20 | Help Desk 2.1 | PendingApproval | -Closed | 79625 | New voicemail from (717) 798-6039 | 0 | 8/6 CS ASK FD - work type? | Steps taken: * Triaged ticket and notified Frank Next Steps: * Assist with issue | 2 | Errors: Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | Audit Done: Audit incomplete, Work Type: Work Type = 'IDK' | ||||
| 9 | 43193 | BMS | SVC | ggonzales | 7/27 | 10:25 am | 3:02 pm | 4.62 | 4.75 | 0 | 593.75 | Onsite | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | In Progress | 78804 | Nob Hill Network Setup and NAS Quote | 0 | 8/6 CS notes containing "travel" not an issue here, ASK FD - SOP for leave/return to client | Steps taken: * Arrived onsite and began work in network rack * Mounting hardware to wall * Travel to hardware store * Confirmed everything was back online and operational Next Steps: * Notes and time entry | 2 | Errors: Audit Done: Audit incomplete; Warnings: Notes: Notes contain 'travel', work type not travel | Audit Done: Audit incomplete | Notes: Notes contain 'travel', work type not travel | |||
| 10 | 42408 | BMS | AIAM | jirwin | 7/9 | 12:00 pm | 2:00 pm | 2.00 | 2.00 | 0 | 250.00 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | PendingApproval | -Closed | 79082 | MAIN - New Cameras | 0 | 8/6 CS duplicate notes not an issue here, needs travel | worked with Jason to install the new camera for Jesse's Barn Scale. installed and configured and tested the camera | 3 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Duplicate notes | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Duplicate notes | |||
| 11 | 42464 | BMS | AIAM | jirwin | 7/10 | 7:45 am | 3:00 pm | 7.25 | 7.25 | 0 | 906.25 | Onsite | Standard Technician | Billable | 7/6 | Help Desk 2.1 | PendingApproval | -Closed | 79082 | MAIN - New Cameras | 0 | 8/6 CS duplicate notes not an issue here, needs travel | installed the 6 new cameras | 3 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Duplicate notes | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Notes: Duplicate notes | |||
| 12 | 43273 | BMS | HH | jirwin | 7/29 | 2:30 pm | 3:00 pm | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | -Closed | 80090 | Date Incorrect For NVR | 0 | 8/6 CS ASK FD - SOP for return travel - review w/ JI | Return travel from onsite visit. | 2 | Errors: Audit Done: Audit incomplete; Notices: Work Type: Multiple travel entries for tech, date, company | Audit Done: Audit incomplete | Work Type: Multiple travel entries for tech, date, company | |||
| 13 | 42650 | BMS | CT | rclingan | 7/14 | 6:00 am | 7:35 am | 1.58 | 1.75 | 0 | 218.75 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79088 | NVR Identity issues | 0 | 8/6 CS fixed onsite entered as remote, needs travel | onsite work with users to setup new ui accounts and verify badge/endpoint/camera access | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 14 | 42798 | BMS | TN | rclingan | 7/17 | 6:58 am | 1:59 pm | 7.02 | 7.25 | 0 | 906.25 | Onsite | Standard Technician | Billable | 7/13 | Help Desk 2.1 | PendingApproval | -Closed | 79375 | Evolution Group Network and Phone swap | 0 | 8/6 CS ASK FD - notes & times different from FD's entry for same visit | onsite visit to swap netwok equipment, isp and phones | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) |
Legend:
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Tickets with over 5 hours in the current view (6)
| Hours | Ticket # | Company | Ticket Summary |
|---|---|---|---|
| 30.75 | 79235 | MEC | Wiring Time Tracking |
| 18.50 | 79082 | AIAM | MAIN - New Cameras |
| 14.75 | 79375 | TN | Evolution Group Network and Phone swap |
| 9.50 | 79174 | OMNI | Main Migration |
| 7.00 | 78804 | SVC | Nob Hill Network Setup and NAS Quote |
| 6.50 | 79088 | CT | NVR Identity issues |
Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 14 |
| Bill | Correspondence marked as billable | 1 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 8 |
| Work Type | Work Type = 'IDK' | 2 |
| Total | 25 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Duplicate notes | 2 |
| Notes | Notes contain 'travel', work type not travel | 1 |
| Notes | Possible exposed cost info | 1 |
| Total | 4 | |
Notices
| Field | Message | Count |
|---|---|---|
| Work Type | Multiple travel entries for tech, date, company | 1 |
| Total | 1 | |