Home»Time Entries Audit loading ... generated 8/7/2026 at 2:25:57 pm took 0.93 seconds version: 5436fa4 helpers: v2

Territory: BMS Dates: 7/1/26 to 7/31/26 Company: all Ticket: all User: all Type: Onsite [x] Role: all Bill: Billable [x] Timesheet: all  6/29 7/6 7/13 7/20 7/27 Board: all Entry Status: Open [x] Ticket Status: all Issue: all [reset] Progress: 37% (6 of 16)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 42355 BMS IC rclingan 7/7 10:45 am 11:06 am 0.35 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 78900 Fraud Email 0 Onsite visit to discuss Identity and licensing upgrade to prevent continued email breaches and reduce the amount of remediations needed. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
2 42340 BMS CT rclingan 7/7 1:34 pm 5:40 pm 4.10 4.25 0 531.25 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79089 Access Control Install 0 onsite visit to begin access control install begin wire pulls begin hanging unifi hub minis begin cutting in g3 readers 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
3 42336 BMS CT rclingan 7/8 12:00 pm 12:52 pm 0.87 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79088 NVR Identity issues 0 check Chuck, amanda, jimmy access to NVR restore access for jimmy and amanda by reinviting them to NVR they were only showing the old nvr. seems to be identity issues with the nvr after restoring from old nvr. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
4 42337 BMS CT rclingan 7/8 1:29 pm 4:01 pm 2.53 2.75 0 343.75 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79089 Access Control Install 1 8/6 CS travel already charged to #79088 for this client on this day Finish wire pulls and setup doors name doors terminate 2 wire connections to strike/hub terminate ethernet install poe++ injectors to power hubs hubs need to be set to 12v not dry for these strikes. strikes are fail secure - no power they will stay locked. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
5 42373 BMS MEC rclingan 7/9 11:16 am 11:38 am 0.37 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 77237 Miller network walk 0 8/6 CS ADD SOP for onsite w/o 1-hr minimum, ex: pickup/delivery travel for onsite to pickup keys 3 Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company); Warnings: Notes: Notes contain 'travel', work type not travel Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) Notes: Notes contain 'travel', work type not travel
6 42453 BMS NMLGL rclingan 7/10 10:37 am 10:52 am 0.25 1.00 0 125.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 79142 Move Luisa Desk 0 onsite visit to move luisa desk setup spoke with randy about NAS move - coordinate weekend of downtime with Nick. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
7 42455 BMS HH rclingan 7/10 11:06 am 12:22 pm 1.27 1.50 0 225.00 Onsite Standard Technician Billable 7/6 Help Desk 2.1 Open -Closed 78810 New desktop for Josey 1 8/6 CS fixed onsite entered as remote onsite visit to setup desktop and move old one to new desk for new accounting hire picked up 5 desktops for recycle installed foxit and quickbooks for Josey 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
8 42862 BMS NMLGL rclingan 7/20 9:12 am 9:45 am 0.55 1.00 0 125.00 Onsite Standard Technician Billable 7/20 Projects Open Open 73812 cleanup of old shares, isci mappings, etc 1 8/6 CS board ok Assisted users with new drive maps 2 Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Work Type: No travel entry found for onsite (based on tech, date, company) Board: Board not 'Help Desk' or 'Help Desk 2.1'
9 42864 BMS NMLGL rclingan 7/20 10:00 am 10:43 am 0.72 1.00 0 125.00 Onsite Standard Technician Billable 7/20 Projects Open Open 73812 cleanup of old shares, isci mappings, etc 1 8/6 CS board ok assist users with connecting to shared drives 2 Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Work Type: No travel entry found for onsite (based on tech, date, company) Board: Board not 'Help Desk' or 'Help Desk 2.1'
10 42867 BMS SVC rclingan 7/20 10:53 am 1:24 pm 2.52 2.75 0 343.75 Onsite Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79355 New OCT machine 0 onsite visit to install viewer software for 4 exam rooms, worked with zeiss support to fix database after migration. 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
11 42932 BMS NMFFL rclingan 7/21 8:42 am 9:50 am 1.13 1.25 0 156.25 Onsite Standard Technician Billable 7/20 Help Desk 2.1 Open -Closed 79561 Segra Service light up | test and verify connection 0 onsite with segra technician Norm, terminate ethernet cable from basement, test connection, verify static, setup new gateway fiber talk with technician about need for two extensions from dmarc in basement to suite due to fact that client is getting phones and internet from segra. There is a fiber line from basement as well that he is going to try to have terminated to be used as the data line and we will turn the ethernet to voice data line. updated client on current status of ISP install 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
12 42935 BMS MEC rclingan 7/21 11:50 am 2:33 pm 2.72 2.75 0 343.75 Onsite Standard Technician Billable 7/20 Help Desk 2.1 Open On-Hold - Customer 79235 Wiring Time Tracking 0 onsite visit tone all keystones, place in rack patch panel in order 1-10 ap-15 interconnect-16 \(Scheme translates across both floors\) rack all equipment that is onsite tidy up rack, mount xfinity equipment to board clean up tools and packup 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
13 42938 BMS NMLGL rclingan 7/21 4:04 pm 4:21 pm 0.28 1.00 0 125.00 Onsite Standard Technician Billable 7/20 Projects Open Open 73812 cleanup of old shares, isci mappings, etc 1 8/6 CS board ok troubleshoot issues with scans authentication error with all address book entries re-enter credentials and scans go through - tested with several different address book entries 2 Errors: Work Type: No travel entry found for onsite (based on tech, date, company); Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' Work Type: No travel entry found for onsite (based on tech, date, company) Board: Board not 'Help Desk' or 'Help Desk 2.1'
14 43352 BMS NMFFL rclingan 7/30 4:12 pm 5:12 pm 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80054 Kats laptop memory upgrade 0 onsite replacement of memory and test to verify % usage is dropped 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
15 43349 BMS NMFFL rclingan 7/31 7:58 am 12:00 pm 4.03 4.25 0 531.25 Onsite Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80156 Segra Cutover Time Tracking 0 onsite work to install new network equipment and cleanup rack fixed issues with printers after new equipment test phones and 911 address verification 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)
16 43356 BMS HH rclingan 7/31 12:10 pm 12:58 pm 0.80 1.00 0 150.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 Open -Closed 80157 SOAR Adobe issues 1 8/6 CS fixed remote entered as onsite fix adobe issues by consenting and granting permissions discussion about changes at aoc and annex 1 Errors: Work Type: No travel entry found for onsite (based on tech, date, company) Work Type: No travel entry found for onsite (based on tech, date, company)

Legend:
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Error (17)
Warning (1)
Notice (3)


Tickets with over 5 hours in the current view (1)

Hours Ticket # Company Ticket Summary
7.00 79089 CT Access Control Install


Errors

Field Message Count
Audit Done  Audit incomplete  1
Work Type  No travel entry found for onsite (based on tech, date, company)  16
Total  17


Warnings

Field Message Count
Notes  Notes contain 'travel', work type not travel  1
Total  1


Notices

Field Message Count
Board  Board not 'Help Desk' or 'Help Desk 2.1'  3
Total  3


42355 - rclingan - 7/7 10:45 am - 78900 - Fraud Email
No travel entry found for onsite (based on tech, date, company)

42340 - rclingan - 7/7 1:34 pm - 79089 - Access Control Install
No travel entry found for onsite (based on tech, date, company)

42336 - rclingan - 7/8 12:00 pm - 79088 - NVR Identity issues
No travel entry found for onsite (based on tech, date, company)

42337 - rclingan - 7/8 1:29 pm - 79089 - Access Control Install
No travel entry found for onsite (based on tech, date, company)

42373 - rclingan - 7/9 11:16 am - 77237 - Miller network walk
No travel entry found for onsite (based on tech, date, company)
Audit incomplete
Notes contain 'travel', work type not travel

42453 - rclingan - 7/10 10:37 am - 79142 - Move Luisa Desk
No travel entry found for onsite (based on tech, date, company)

42455 - rclingan - 7/10 11:06 am - 78810 - New desktop for Josey
No travel entry found for onsite (based on tech, date, company)

42862 - rclingan - 7/20 9:12 am - 73812 - cleanup of old shares, isci mappings, etc
No travel entry found for onsite (based on tech, date, company)
Board not 'Help Desk' or 'Help Desk 2.1'

42864 - rclingan - 7/20 10:00 am - 73812 - cleanup of old shares, isci mappings, etc
No travel entry found for onsite (based on tech, date, company)
Board not 'Help Desk' or 'Help Desk 2.1'

42867 - rclingan - 7/20 10:53 am - 79355 - New OCT machine
No travel entry found for onsite (based on tech, date, company)

42932 - rclingan - 7/21 8:42 am - 79561 - Segra Service light up | test and verify connection
No travel entry found for onsite (based on tech, date, company)

42935 - rclingan - 7/21 11:50 am - 79235 - Wiring Time Tracking
No travel entry found for onsite (based on tech, date, company)

42938 - rclingan - 7/21 4:04 pm - 73812 - cleanup of old shares, isci mappings, etc
No travel entry found for onsite (based on tech, date, company)
Board not 'Help Desk' or 'Help Desk 2.1'

43352 - rclingan - 7/30 4:12 pm - 80054 - Kats laptop memory upgrade
No travel entry found for onsite (based on tech, date, company)

43349 - rclingan - 7/31 7:58 am - 80156 - Segra Cutover Time Tracking
No travel entry found for onsite (based on tech, date, company)

43356 - rclingan - 7/31 12:10 pm - 80157 - SOAR Adobe issues
No travel entry found for onsite (based on tech, date, company)