Home»Time Entries Audit loading ... generated 8/7/2026 at 12:32:36 pm took 0.54 seconds version: 5436fa4 helpers: v2
Territory: BMS Date: 7/28/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: Billable [x] Timesheet: all 7/27 Board: all Entry Status: all Ticket Status: all Issue: all [reset] Progress: 33% (1 of 3)
| row | id | Terr | Company | User | Date | Day | Start | End | Actual | Billed | Deduct | Inv Amt | Work Type | Work Role | Bill | Timesheet | Board | Entry Status | Ticket Status | Ticket # | Ticket Summary | Int Notes | Audit Done | Audit Notes | Notes | # issues | all issues | errors | warnings | notices |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 43261 | BMS | MEC | fdrewett | 7/28 | 10:30 am | 12:00 pm | 1.50 | 1.50 | 0 | 187.50 | Onsite | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | In Progress | 79840 | PBX Time Tracking for the new office | 0 | 8/6 CS fixed onsite entered as remote, ASK FD - includes travel? | Call with the Millers to discuss the new phone system. On-site to take a look at the old one. Came up with a plan of ordering a voice gateway to tie into the existing phone lines from Comcast, and we'll do a simple on-site FreePBX server with some phones until we can find a proper cloud solution. | 2 | Errors: Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | Audit Done: Audit incomplete, Work Type: No travel entry found for onsite (based on tech, date, company) | ||||
| 2 | 43198 | BMS | MEC | fdrewett | 7/28 | 1:32 pm | 1:33 pm | 0.02 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | In Progress | 79840 | PBX Time Tracking for the new office | 0 | 8/6 CS ASK FD - SOP for exposed cost info (public notes vs internal notes) | We have made the decision to install a voice gateway, keeping the lines with Comcast until we can settle on a cloud-hosted solution for the phones. We need to order up a Grandstream HT841 and spin up a VM to host the PBX software https://www.amazon.com/FXO-FXS-GIGE-POE-ROUTER/dp/B0D7TQL7SM | 2 | Errors: Audit Done: Audit incomplete; Warnings: Notes: Possible exposed cost info | Audit Done: Audit incomplete | Notes: Possible exposed cost info | |||
| 3 | 43232 | BMS | CASNM | jirwin | 7/28 | 9:00 am | 9:30 am | 0.50 | 1.00 | 0 | 25.00 | Travel | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | Scheduled | 79611 | Audit devices and pickup new laptop | 0 | Travel time for onsite visit. | 0 | |||||||
| 4 | 43231 | BMS | CASNM | jirwin | 7/28 | 9:30 am | 11:00 am | 1.50 | 1.50 | 0 | 187.50 | Onsite | Standard Technician | Billable | 7/27 | Help Desk 2.1 | PendingApproval | Scheduled | 79611 | Audit devices and pickup new laptop | 0 | Steps taken: Updated all computers, setup new laptop \(Sales\_Computer\), added agents, cleaned up start menus and taskbars for all machines. Installed printers. Next Steps: Need to see about an install of office on the new laptop\(Sales\_Computer\) and get one for another as well \(A-4754\). | 0 | |||||||
| 5 | 43184 | BMS | NMLGL | rclingan | 7/28 | 8:30 am | 9:30 am | 1.00 | 1.00 | 0 | 125.00 | Remote | Standard Technician | Billable | 7/27 | Projects | Open | Open | 73812 | cleanup of old shares, isci mappings, etc | 1 | 8/6 CS board ok | create ninja script and GPO to fix intranet sites and security warnings for PDF previews across windows deployed | 1 | Notices: Board: Board not 'Help Desk' or 'Help Desk 2.1' | Board: Board not 'Help Desk' or 'Help Desk 2.1' | ||||
| 6 | 43185 | BMS | NMLGL | rclingan | 7/28 | 9:30 am | 9:45 am | 0.25 | 0.25 | 0 | 31.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | -Closed | 79395 | Fw: Teresa's mailbox | 0 | remoted in with kevin and fixed his access to mailbox. Mac does not auto populate shared mailbox delegations. | 0 | |||||||
| 7 | 43202 | BMS | NMLGL | rclingan | 7/28 | 10:00 am | 10:45 am | 0.75 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | Open | 79842 | Entra migration tracking | 0 | license cleanup- upgrade to business premium cleanup ad and audit for entra connect | 0 | |||||||
| 8 | 43190 | BMS | SVC | rclingan | 7/28 | 11:15 am | 11:59 am | 0.73 | 0.75 | 0 | 93.75 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | In Progress | 78804 | Nob Hill Network Setup and NAS Quote | 0 | setup nas share drive for optos, encrypted - document encryption key in itglue send evie nas credentials for optos set dhcp reservations for devices in unifi set stp on switch check connections and logs for flapping devices. - rock solid connections since final installation in rack. only one new device connection on wired. no devices disconnected. | 0 | |||||||
| 9 | 43204 | BMS | NMLGL | rclingan | 7/28 | 11:59 am | 1:00 pm | 1.02 | 1.25 | 0 | 156.25 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | Open | 79842 | Entra migration tracking | 0 | continued work on entra/ad cleanup for migration working on matching cloud UPN to on prem UPN and groups. | 0 | |||||||
| 10 | 43227 | BMS | NMLGL | rclingan | 7/28 | 2:00 pm | 4:30 pm | 2.50 | 2.50 | 0 | 312.50 | Remote | Standard Technician | Billable | 7/27 | Help Desk 2.1 | Open | Open | 79842 | Entra migration tracking | 0 | continued work on entra migration connect | 0 |
Legend:
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Errors
| Field | Message | Count |
|---|---|---|
| Audit Done | Audit incomplete | 2 |
| Work Type | No travel entry found for onsite (based on tech, date, company) | 1 |
| Total | 3 | |
Warnings
| Field | Message | Count |
|---|---|---|
| Notes | Possible exposed cost info | 1 |
| Total | 1 | |
Notices
| Field | Message | Count |
|---|---|---|
| Board | Board not 'Help Desk' or 'Help Desk 2.1' | 1 |
| Total | 1 | |