Home»Time Entries Audit loading ... generated 8/7/2026 at 3:39:01 pm took 0.56 seconds version: 5436fa4 helpers: v2

Territory: BMS Date: 7/27/26 [x] Company: all Ticket: all User: all Type: all Role: all Bill: Billable [x] Timesheet: all  7/27 Board: all Entry Status: all Ticket Status: -Closed [x] Issue: all [reset] Progress: 50% (1 of 2)

row id Terr Company User Date Day Start End Actual Billed Deduct Inv Amt Work Type Work Role Bill Timesheet Board Entry Status Ticket Status Ticket # Ticket Summary Int Notes Audit Done Audit Notes Notes # issues all issues errors warnings notices
1 43161 BMS AIAM jirwin 7/27 9:30 am 10:30 am 1.00 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79771 ACE - ATM Down 0 Steps taken: ATM and all components were not powered on. Got ATM powered back on and it booted to the 002 screen. Reset the Lavasoft adapter. Had to boot the mini-pc several times and hooked up a keyboard and monitor to it. System check passed. Started all services and was able to send a load to the machine. Ran a test transaction for 1.35 and it passed all tests. Returned ATM to production. Next Steps: 1 Notices: Work Type: No travel entry found for onsite (based on tech, date, ticket) Work Type: No travel entry found for onsite (based on tech, date, ticket)
2 43162 BMS AIAM jirwin 7/27 10:30 am 10:45 am 0.25 1.00 0 25.00 Travel Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79807 Office Activation for Truck Scale Booth 1 8/6 CS multiple travel entries for tech/date/company ok Travel time for onsite visit.  0
3 43163 BMS AIAM jirwin 7/27 10:45 am 11:00 am 0.25 1.00 0 125.00 Onsite Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79807 Office Activation for Truck Scale Booth 0 Had to activate office....reinstalled locally due to 2fa failing...reinstalled and was able to use itglue for 2fa. User logged in and had no problems with excel. 0
4 43165 BMS SVC jirwin 7/27 1:00 pm 3:00 pm 2.00 2.00 0 250.00 Remote Standard Technician Billable 7/27 Help Desk 2.1 PendingApproval -Closed 79810 Arrellio x Sandia Vision Clinic  0 Steps taken: Setup unattended access to Sandia-DB server. Assisted with services creation and whitelisted domains for the vendor. Next Steps: Vendor may need additional assistance if the data is not able to be automatically accessed at home from all clinic sites. Possible custom communication bridge may need to be implemented. The vendor will let us know if they need more assistance. 0

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Notices

Field Message Count
Work Type  No travel entry found for onsite (based on tech, date, ticket)  1
Total  1


43161 - jirwin - 7/27 9:30 am - 79771 - ACE - ATM Down
No travel entry found for onsite (based on tech, date, ticket)